Effective date: [DATE]

Safrello (“Safrello,” “we,” “us,” or “our”) is a business automation services company based in Bakersfield, California. This Privacy Policy explains what information we collect through safrello.com (the “Site”) and our communications, how we use it, and the choices you have.

1. Information We Collect

Information you give us. When you fill out our contact form, book a call, email us, or text us, we may collect:

• Your name

• Email address

• Phone number

• Business name and type

• Any details you choose to share about your business or the work you’d like to automate

Information collected automatically. When you visit the Site, our website host and analytics tools may collect basic technical information, such as your browser type, device type, approximate location (city/region), pages visited, referring website, and the date and time of your visit. This information is used in aggregate to understand how the Site is used.

Cookies. The Site may use cookies or similar technologies needed for the Site to function and to measure basic traffic. You can set your browser to refuse cookies; parts of the Site may still work without them.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls

• Provide, plan, and support the services you request

• Send you information related to your inquiry or project

• Send appointment reminders and service-related messages

• Improve the Site and our services

• Comply with legal obligations

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

3. SMS / Text Messaging

If you provide your phone number and agree to receive text messages from Safrello, we may send you messages related to your inquiry, appointments, or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared with service providers that help us deliver messages (for example, our messaging platform), solely for that purpose.

4. How We Share Information

We share information only as needed to run our business, including with:

• Service providers who help us operate, such as our website host, email provider, scheduling tools, CRM, messaging platform, and automation tools. These providers may only use your information to perform services for us.

• Legal and safety purposes, if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Safrello, our clients, or others.

• Business transfers, if Safrello is involved in a merger, sale, or transfer of assets, in which case your information may be transferred as part of that transaction.

5. Client Data

When we build automations for clients, we may access or process data that belongs to our clients and their customers. We handle that data only to provide the services our clients request, according to our agreement with them. Questions about how a business uses your information should be directed to that business.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, such as responding to your inquiry, providing services, or meeting legal and accounting requirements. You can ask us to delete your information at any time (see Section 8).

7. Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may:

• Ask to see the personal information we have about you

• Ask us to correct or update your information

• Ask us to delete your information

• Unsubscribe from emails using the link in any marketing email, or by contacting us

• Opt out of text messages by replying STOP

To make a request, email jdomingo@safrello.com. We will respond within a reasonable time.

California residents: Depending on the size of our business, certain California privacy laws may give you additional rights. We will honor applicable requests as required by law.

Do Not Track: Some browsers offer a “Do Not Track” setting. The Site does not currently respond to Do Not Track signals.

9. Third-Party Links

The Site may link to other websites or tools (for example, a scheduling page). We are not responsible for the privacy practices of those sites. Please review their privacy policies.

10. Children’s Privacy

The Site and our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. Significant changes may also be communicated by email where appropriate.

12. Contact Us

Safrello

Bakersfield, California

Email: jdomingo@safrello.com

Phone: ‪(661) 282-7081‬